Overview

An emergency services communicator is often the first person involved in responding to members of the public during times of distress and crisis. Your training will combine professional knowledge and practical scenarios related to the important role of 911 and emergency communicators. You will learn how to record and analyze data received from calls, and how this critical information can direct the response to an incident. This 911 and Emergency Services Communications certificate program from Seneca Polytechnic uses blended and online strategies across our curriculum to deliver innovative and flexible learning.

Your Career

Graduates of the program can explore the following career options:

An emergency communications operator or dispatcher

Police, fire, emergency medical services

Private police, security, alarm response or other public safety agencies

Post-Graduation Work Permit (PGWP) eligibility

Graduates may be eligible to apply for a post graduate work permit (conditions apply – see IRCC for details).

Programme Structure

Courses include:

Communications and Conflict Management

Law for Communications Operators

Communication Centre Technology

Ethical Considerations for Telecommunicators

Health and Stress Management

Key information

Duration

Full-time
- 8 months

Start dates & application deadlines

Starting 2027-01-11 00:00:00

Apply anytime.
Starting 2027-08-17 00:00:00

Apply anytime.

More details

Seneca offers admission to students up to the first day of classes. However, applications will not be accepted once a program becomes full.

Language

English

Duolingo English Test

105

Take A Free Practice Test!

TOEFL^® IBT

OR

4

Schedule TOEFL®

PTE Academic

58

Schedule a PTE test!

IELTS

6

IELTS & PTE Test Preparation

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Delivered

On Campus

Campus Location

Toronto, Canada

Disciplines

Medicine Emergency & Disaster Management View 50 other Bachelors in Medicine in Canada

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Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

Duolingo English Test

105

Take A Free Practice Test!

TOEFL^® IBT

OR

4

Schedule TOEFL®

PTE Academic

58

Schedule a PTE test!

IELTS

6

IELTS & PTE Test Preparation

E2 Language Test Prep

Trusted by 7M+ Students

Start Studying Today

Admission to your dream university starts with a high IELTS or PTE score. Earn your target score with E2's guided test preparation.

Study on your own schedule
Live classes with current and ex-examiners
Accurate score assesment, always
E2 Score Guarantee - Get your score or your money back!

Other requirements

General requirements

Ontario Secondary School Diploma (OSSD), or equivalent, or a mature applicant

English: Grade 12 C or U, or equivalent course

Student Insurance via Studyportals Partner

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.

Studyportals partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at Seneca Polytechnic and/or in Canada, please visit Student Insurance Portal.

Tuition Fees

Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.

International Applies to you

Applies to you

Non-residents

18744 CAD / year

≈ 18744 CAD / year
Domestic Applies to you

Applies to you

Citizens or residents

5024 CAD / year

≈ 5024 CAD / year

Additional Details

Domestic Tuition and Ancillary Fees: $2,512.17

International Tuition and Ancillary Fees: $9,372.02

Living costs

Toronto

Canada

1502 - 2563 CAD / month

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

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Scholarships Information

Below you will find Bachelor's scholarship opportunities for 911 and Emergency Services Communications.

Available Scholarships

You are eligible to apply for these scholarships but a selection process will still be applied by the provider.

About

Overview

Your Career

Post-Graduation Work Permit (PGWP) eligibility

Programme Structure

Key information

Duration

Start dates & application deadlines

Language

IELTS & PTE Test Preparation

Delivered

Campus Location

Disciplines

What students do after studying

Academic requirements

English requirements

IELTS & PTE Test Preparation

Other requirements

General requirements

Student Insurance via Studyportals Partner

Tuition Fees

International Applies to you

Domestic Applies to you

Additional Details

Living costs

Toronto

Funding

Need help with your student visa?

Scholarships Information

Available Scholarships

Our partners