Undergraduate Certificate in Retail Management

Overview

This Certificate will provide the basic skills needed to update and/or broaden the knowledge of employees in the dynamic and fast growing retail industry. This certificate will provide critical knowledge necessary in today’s competitive retail market and will assist in transitioning into the management field of retailing. By developing management skills directly related to the retail industry, this Certificate is designed for students who wish to develop the skills necessary to become future successful retail managers and continue their educational pathway to a Retail Management Degree.

The Certificate in Retail Management seeks the following specific learning outcomes of its graduates. With reference to each of the respective areas of Retail Management, graduates in this certificate program will be able to:

• Define the basics of retail management functions/principles and explore ideal characteristics of a good manager.
• Define the basics of Customer Relations functions/principles and explore ideal characteristics of good customer relations as applied to individuals in both small/large organizations.
• Describe the importance of retail inventory management knowledge when viewing fundamental organizational requirements, recognize retail inventory skills required of managers, understand competitive dimensions, and describe how productivity is measured.
• Identify the goals of financial management and retail financial strategy.
• Decipher Risk Management planning and its use; how Risk management tenets can be applied to the Manager role; and, how to implement a policy and evaluate compliance.
• Identify various challenges that face retail leaders in both the private and public sector; understand commercial safety issues; and, identify how to create/maintain a safe work environment.

Accreditation

American Public University is part of the American Public University System (APUS), which is accredited by the Higher Learning Commission (HLC). The HLC accredits degree-granting institutions located in a 19-state region, and is recognized by the U.S. Department of Education (ED), and the Council for Higher Education Accreditation (CHEA).