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Customer Service Leadership, B.A.H.C.S.

  • Application Deadline
  • 48 months
    Duration
University rank #601 (WUR) Athens, OH, United States
The Customer Service Leadership major at Ohio University leads to a Bachelor of Applied Human and Consumer Sciences.
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Overview

The Customer Service Leadership program offered by Ohio University is an online bachelor completion degree, appropriate for students who have earned an associate's or technical degree and/or at least 60 semester hours at an accredited institution. This degree focuses on employer-to-customer and employee-to-employee relationships. The key customer service leadership concepts such as empathy, emotional intelligence, communication and awareness are applied in a variety of industries.

Opportunities Upon Graduation

This degree can provide advancement opportunities in many different fields such as hospitality, retail, human services, law enforcement, utilities, nursing, health care administration, call centers and computer technology. Students have also used this degree as a stepping-stone into graduate programs.

Detailed Programme Facts

  • Programme intensity Full-time
    • Full-time duration 48 months
  • Credits
    120 alternative credits
  • Languages
    • English
  • Delivery mode
    On Campus

Programme Structure

Courses include:

  • Families as Consumers in Global Communities 
  • Human Resources for Customer Service Leadership Professionals
  • Writing in Human and Consumer Sciences 
  • Career Development for Service Professionals
  • Internship: Customer Service Leadership
  • Cross-Cultural Communication
  • Communicating with People with Disabilities
  • Gender and Communication

English Language Requirements

  • Minimum required score:

    68

    The TOEFL iBT ® measures your English-language abilities in an academic setting. The test has four sections (reading, listening, speaking, and writing), each with a score range of 0-30, for a total score range of 0-120.

  • Minimum required score:

    6

    The IELTS – or the International English Language Test System – tests your English-language abilities (writing, listening, speaking, and reading) on a scale of 1.00–9.00. The minimum IELTS score requirement refers to which Overall Band Score you received, which is your combined average score. Read more about IELTS.

  • Minimum required score:

    520

    The TOEFL®PBT is administered in a paper format and measures your ability to use and understand English in a classroom setting at the college or university level. It accurately measures how well you can listen, read and write in English while performing academic tasks.

General Requirements

  • Application form
  • $70 international application processing fee
  • Official academic records
  • Evidence of sufficient funding
  • Statement of activities.
  • Exams for scholarship consideration
  • Official TOEFL or IELTS results if available. 

Tuition Fee

  • International

    22406 USD/year
    Tuition Fee
    Based on the original amount of 22406 USD per year and a duration of 48 months.
  • National

    22406 USD/year
    Tuition Fee
    Based on the original amount of 22406 USD per year and a duration of 48 months.
  • In-State

    12612 USD/year
    Tuition Fee
    Based on the original amount of 12612 USD per year and a duration of 48 months.
We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.

Living costs for Athens

  • 1079 - 1780 USD/month
    Living Costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

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