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Service Business Management, B.B.A.

  • Application Deadline
  • 42 months
The Service Business Management degree in Service Business Management (Espoo, Leppävaara) at Laurea University of Applied Sciences prepares students for a career in business. Throughout their studies, students develop the necessary knowledge and skills to succeed in today's dynamic and competitive business environment. 


Graduates will have essential skills in teamwork, communication and project work. As a key element of their studies, students collaborate with lecturers and experts from business life to work on various projects and authentic business challenges in an international environment.

Business graduates are practically oriented and can work in different organizations and companies as experts and managers. They are able to employ analytical skills in decision-making and will have the competence in establishing and operating their own enterprises. The student develops his/her competence in designing and developing services.

Career opportunities

  • digital marketing specialist
  • marketing manager
  • facility manager
  • project manager
  • business controller
  • consultant
  • business analyst
  • purchasing agent
  • export sales manager
  • customer service officer
  • communications assistant 
  • entrepreneur

Detailed Programme Facts

  • Programme intensity Full-time
    • Full-time duration 42 months
  • Credits
    210 ECTS
  • Languages
    • English
  • Delivery mode
    On Campus

Programme Structure

Core courses included:

  • Business Processes  
  • Understanding Customer Behaviour 
  • Business Environment in a Global Economy  
  • Profitable Business
  • Introduction to Finnish Language  and Culture
  • Customer-Oriented Business Development and Marketing  
  • Behavioural Economics  
  • Management and Leadership  
  • Profitable Business
  • Professional Communication Skills

          English Language Requirements

          This programme may require students to demonstrate proficiency in English.

          Academic Requirements

          General Requirements

          One of the following:

          • the Finnish general upper secondary school and/or a Finnish Matriculation examination;
          • an International Baccalaureate (IB) Diploma;
          • a Reifeprüfung (RP) Diploma;
          • a European Baccalaureate Diploma (EB);  
          • a Finnish vocational upper secondary qualification with a scope of 120 credit units or 180 credit points, or a comparable previous Finnish vocational qualification with a minimum scope of 80 credit units;  
          • a further or specialist vocational qualification completed in Finland or; 
          • a Finnish post-secondary or higher vocational diploma;
          • an upper secondary school qualification completed outside Finland that provides eligibility to apply for corresponding higher education

          Tuition Fee

          • International

            8000 EUR/year
            Tuition Fee
            Based on the original amount of 8000 EUR per year and a duration of 42 months.
          • EU/EEA

            Tuition Fee
            Based on the original amount of 0 EUR per year and a duration of 42 months.
          We've labeled the tuition fee that applies to you because we think you are from and prefer over other currencies.
          Tuition fees apply to non-EU/EEA/Switzerland citizens.

          Living costs for Espoo

          • 790 - 1200 EUR/month
            Living Costs

          The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.


          Laurea offers grant for students that pay yearly tuition fees (students from outside EU/EEA area). Grants are provided for students that have completed atleast 60 credits of studies that count towards their degree programme in the previous academic year ending on 31st July.

          The size of any grant is to be at most equivalent to 10% of the yearly tuition fee.

          Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

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